E-mail Stationery from:

 

StationeryCentral.com, Inc.

 

Microsoft Outlook Express Installation & Use Instructions

 

http://www.stationerycentral.com

 

 

[Note: these instructions may seem long, they are actually just very detailed to make your job easy.  This whole process should take no more than five minutes.

 

Please read the information on the last two pages – it is important.]

 

 

IMPORTANT:  Print and save the email we sent you that included the link to your stationery installer, and your file path.  You will need these if you ever lose your stationery file and need to re-install it, or if you need to install it to a new computer.  (We will charge you a fee if you have to contact us for a replacement.)

 

 

Step One - Information was supplied in the e-mail you received as to how to install your stationery HTML template file. You must have already completed that step before following through with step 2 here.

 

 

Step Two - Setting up Outlook Express

 

The following instructions will guide you through this process.  Please note that we are going to have you set this up as what Microsoft calls a "SIGNATURE", rather than setting it up as what Microsoft calls "STATIONERY".  So, don't be alarmed when we ask you to work with the "signature" settings, and use them to locate and apply a "stationery" file.

 

Prior to starting, you will need to determine what version of Outlook Express you are using.  If you do not know, from the top menu bar, click HELP and pull down to ABOUT.  Clicking ABOUT will give you the version number.  If you are using Outlook Express Version 4 or Outlook Express 97, please skip directly to step 11.

 

1.  From the main Outlook Express page, click TOOLS from your top menu bar and pull down to OPTIONS:

 

 

 

2.  In the OPTIONS dialog box, click the "tab" called COMPOSE.  Note that in the middle of the COMPOSE tab is a section devoted to STATIONERY.  Make sure the checkbox labeled MAIL is UNCHECKED.

 

 

 

3.  Next, click the SIGNATURES tab at the top of the OPTIONS dialog box.  You'll see the following (note: if the white box in the middle is empty, that's perfectly fine):

 

 

 

4.  Click the NEW button.  Then click the button called FILE towards the bottom where it says Edit Signature.  Your screen will look like:

 

 

 

 

5.  Now click your cursor into the blank here, right click, and choose PASTE (to paste in the the green text file-path we sent you in our original email and asked you to copy).  What you'll see will be similar to:

 

 

Once the FILE PATH has been pasted in, click the button labeled SET AS DEFAULT:

 

 

6.  Up at the top just beneath where it says Signature settings, make sure that the top box is CHECKED – the one that says "Add signatures to all outgoing messages."  Also, make sure the box beneath it is UNCHECKED – the one that says ”Don’t' add signatures to Replies and Forwards."

 

7.  Next, click the SEND tab at the top of the OPTIONS dialog box.  You'll see:

 

 

 

8.  Make sure that the sixth checkbox down, the one called "Reply to messages in the format in which they were sent" is NOT CHECKED.

 

 

9.  Now, in the SEND tab, make sure that the Mail Sending Format is set to HTML.

 

 

10.  Finally, click Apply and then OK at the bottom of the Options dialog box.

 

That should be it for setting up your stationery to use with Outlook Express.

 

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11.  For Users of Outlook Express Version 4 or Outlook Express 97 only:

• On the Tools menu option at the top, click Stationery.
• Pull down to the Mail tab, then click Signature.
• In the signature window select a signature file to use for all outgoing messages, then click Browse and locate the file that we shipped you and that you saved in step #1 – you'll find it in your root directory – just c:\
• To use your stationery when composing or replying to a message, click insert (with your cursor down in the text window) and pull down to Signature.  Your stationery will show up for you to type on.   (You should ignore the next section, "Using Your Stationery," it applies to newer versions of Outlook Express.

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Using Your Stationery

 

 

The next time you go to compose a new message, your stationery should automatically pop-up for you to compose on.  We understand that every once in a while you may not want to use it for some reason.  The following simple tip will tell you how to get rid of it in these cases.

 

Tip – Your stationery has popped up for a new message, or a reply, and for some reason you don't want to use it this time:  All you have to do to get rid of it is to click your mouse to the right of the stationery "paper."  You'll see a blinking cursor just on the right edge of the paper.  Just press the BACKSPACE key and your stationery will be gone for this message or reply.

Additional Information Regarding Your New Stationery

 

How can I cut & paste from other documents without goofing up my formatting?  If you have a boilerplate letter that you use (maybe a confirmation letter) that you have created in some word processing software such as Microsoft Word, you may have difficulty copying the text directly into your new stationery.  If so, what you need to do is to save your letter as a TEXT document by using the SAVE AS option.  TEXT documents are saved with a .TXT extension.  Then, copy and paste your letter from this text document, not from your original word processor document.  This way you'll get a nice clean result.

 

Why does my stationery get goofed up when some people reply to my messages?  Many common popular e-mail programs such as Yahoo, Hotmail, and AOL do not support the SENDING of e-mail on stationery.  They do, however, receive it just fine.  What happens though, is that when they reply to you, they have moved out of the receiving mode and into the sending mode, which there software can't do.  So, although they see your stationery displayed properly, even when they're composing their reply and pressing the send button, when it is transmitted back to you the graphics are stripped away.

 

When I insert pictures into my e-mail messages they don't show up to the recipient - why?   When using our stationery, Outlook Express does not support inserting pictures (other than the ones that automatically show up in your stationery) into e-mail messages (the setting allowing this has to be turned off in order for our stationery to work properly with AOL).  So if you need to send pictures please send them as attachments, rather than by inserting them directly into your e-mail messages.